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Home »Press Center »Media Coverage »HSBC Insurance opens its first medical VIP lounge in mainland China, marking a significant milestone in enhancing cross-border medical services

HSBC Insurance opens its first medical VIP lounge in mainland China, marking a significant milestone in enhancing cross-border medical services
HSBC Insurance announced today the opening of its first medical lounge in mainland China - HSBC Insurance Premium Health Lounge. This VIP lounge is located at Shenzhen Xinfeng United Family Hospital, only a fifteen minute drive from Futian Port.
 
This is an important milestone for HSBC Insurance in developing its cross-border medical services. With the increase in mobility among cities in the Greater Bay Area and changes in lifestyle, there continues to be an increasing demand for high-quality medical services in the Greater Bay Area among the public.
 
All HSBC Insurance customers can enjoy the comprehensive services provided by HSBC Insurance Premium Health Lounge, including medical VIP support services, priority appointments, luxury car arrangements, and dining services. VIP lounge staff can also assist clients with medical consultations, coordinate diagnostic examinations and treatments, and follow up on appointment services. In addition, HSBC insurance customers can also enjoy exclusive discounts on inpatient and outpatient medical services provided by United Family Hospital. These services aim to provide customers with high-quality medical services, allowing them to rest assured, especially for those who are unfamiliar with hospitals or medical environments in mainland China.
 
We are delighted to open a medical VIP lounge at a high-end medical facility like Shenzhen New Feng United Family Hospital, "said Tsang Pei shan, Chief Executive Officer of HSBC Insurance Hong Kong and Macau." As the number one insurance company in Hong Kong, we understand the great demand of our customers for high-quality and personalized medical support, especially since the Greater Bay Area is an important travel and retirement destination for our customers
 
Collaborating with Shenzhen Xinfeng United Family Hospital is an important strategic deployment for us to expand our medical services in mainland China. We will continue to actively expand our medical network while ensuring that our customers receive the highest quality care. We look forward to more similar collaborations in the future
 
Xiao Yihuang, Executive Director of Xinfeng Tianyu and Chief Operating Officer of the Greater Bay Area, said, "We are very pleased to have this cooperation with HSBC Insurance. This not only marks a new breakthrough in the development of cross-border medical services, but also reflects our commitment to providing seamless, convenient, and high-quality medical experiences for customers in the Greater Bay Area and Hong Kong
 
Shenzhen Xinfeng United Family Hospital adheres to international standards, integrates advanced medical technology and excellent service quality, and is committed to providing reassuring and caring medical care for customers from different regions. Through this cooperation, we hope to enable more HSBC insurance customers to feel exclusive support and high-quality services when seeking medical treatment across borders, further promoting the integration and development of high-end healthcare in the Greater Bay Area
 

(Left to right) Andy Lau, Chief Executive Officer of Insurance Business of HSBC Group; Zeng Peishan, Chief Executive Officer of HSBC Insurance Hong Kong and Macau; Liang Jinsong, Chairman and Co founder of New Wind Tianyu Group
 

HSBC Insurance Prestige Health VIP Lounge opens at Shenzhen Xinfeng United Family Hospital
 
HSBC Insurance Premium Health Lounge